These are the Terms and Conditions of Mooi d.o.o. (hereafter ‘www.33knots.com’).
CUSTOMER SERVICE NOTE
If you have any suggestions as to how our standards of service can be improved we will be pleased to listen.
Although every effort is made to maintain accuracy, this website and our catalogue should not be regarded as an infallible guide to the current specifications of any particular product and the material contained in this website is for information purposes only.www.33knots.com by permitting the use of this website does not make any recommendation or endorsement as to any product or other service or advisor, or to any material submitted by third parties or items linked to this website. All specifications and details are given as a guide and must be regarded as approximate only. www.33knots.com reserves the right to revise prices and to alter colours or specifications at our discretion at any time
LINKS AND OTHER PARTIES
This website contains links to other websites. Please be aware www.33knots.com is not responsible for the content of those websites and excludes all liability from any illegality, omission or inaccuracy in such websites or material supplied to our website by third parties. Vintage and Rare Guitars provides these links for your convenience only but does not necessarily endorse the material on those websites and we are not responsible for the privacy practices of other websites.
We value your business and endeavour to have all orders processed within 24 hours of receiving them, if there is going to be a delay we will contact you as soon as possible to explain the situation. www.33knots.com primarily uses Priority mail to dispatch goods to customers. We will use the most appropriate service available for the goods being dispatched these services normally require a signature on receipt of the package(s). We reserve the right to use alternative methods at our discretion. Normal delivery days are Tuesday – Friday. Our typical current website carriage charges (as of September 2022) are based on a flat rate shipping tarrif. Currently,
|Worldwide flat rate
Carriage charges may change at our discretion but will be listed here and will be shown at the time any order is placed online.
USE OF THIS WEBSITE
Except as stated below, the contents of this website may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior express permission of www.33knots.com. You may print or download to disk the contents of an individual page of this website for the purpose of private and personal, non-commercial use.
90-DAY MONEY BACK GUARANTEE
Goods can be exchanged or refunded, provided they are returned to us in an unused condition with their original packaging if arrangements are made by email within 90 days of receipt. Goods will be exchanged or refunded free of postage charges if the mistake is ours, otherwise, postage charges will be charged at cost. We can ONLY accept returned goods if they are still of merchandisable quality.